Tech Wellness LLC – Non-Returnable & Warranty Policy

1. Scope & Definitions

At Tech Wellness LLC (operating as Sex-Robots.ai), we are committed to providing high-quality products. Due to the nature of our merchandise, all sales are final, and we do not accept returns or exchanges except in the limited circumstances outlined below.

This policy applies to all purchases made through Sex-Robots.ai, including but not limited to:

  • Sex Robots & Sex Dolls: AI-powered companions, robotic partners, and lifelike sex dolls. These products are non-returnable due to hygiene, safety, and customization factors.

  • Digital Products & Software: AI companion subscriptions, e-books, firmware updates, and downloadable content.

  • Personalized & Custom Items: Any product built, modified, or configured to specific customer specifications, including AI settings, physical customizations, or software integration.

  • Hygienic & Perishable Goods: Any product that, once opened or used, cannot be resold for health and safety reasons.

By completing a purchase, you acknowledge and agree to this Non-Returnable & Warranty Policy.

2. Return & Refund Conditions

2.1 Standard Policy (All Sales Are Final)

  • Returns are not accepted on sex robots, sex dolls, or related products unless they are defective or not as described upon delivery.

  • Final sale items are strictly non-returnable under any circumstances.

2.2 Limited Return Window for Defective or Misrepresented Items

Returns are considered only for products that arrive defective or significantly different from their product description. To qualify:

  • The issue must be reported within 14 days of the delivery date.

  • The item must be unused, unopened, and in its original packaging with all accessories included.

  • If approved, the customer may receive a replacement, store credit, or refund at our discretion.

3. Warranty & Voided Warranty Conditions

3.1 Standard Warranty Coverage

Sex robots and AI-powered companions come with a [Insert Length] Limited Warranty covering manufacturer defects related to:

  • AI software malfunctions.

  • Robotic movement failures.

  • Structural defects not caused by user damage.

3.2 Warranty Exclusions (What is NOT Covered)

The warranty does not cover:

  • Normal wear and tear.

  • Cosmetic damages such as scuffs, stains, or discoloration.

  • Battery degradation due to extended use.

  • Damage caused by misuse, neglect, or unauthorized modifications.

3.3 Actions That Void Warranty

The following actions immediately void the product warranty:

  • Unauthorized Repairs or Modifications: Any tampering, disassembly, or attempted repairs by non-approved technicians.

  • Water or Liquid Damage: Exposure to water or other liquids beyond the product's specified tolerance.

  • Improper Power Supply Usage: Using incompatible chargers, power adapters, or failing to follow the device's charging guidelines.

  • Physical Abuse or Accidental Damage: Dropping, hitting, or any form of impact-related damage.

  • Software Tampering: Installing unapproved third-party software, hacking the AI system, or overriding manufacturer settings.

If the warranty is voided, Tech Wellness LLC is not responsible for repairs, replacements, or refunds.

4. Return Process & Fees

4.1 Return Authorization

If you believe you have received a defective or misrepresented item, follow these steps:

  1. Contact Us: Email maiden@sex-robots.ai within 14 days of receiving the product. Include your order number, a description of the issue, and clear photos/videos as proof.

  2. Await Approval: Our support team will assess the claim and provide return instructions if eligible.

  3. Ship the Item Back: The customer is responsible for return shipping costs. We recommend using a trackable shipping method.

4.2 Restocking Fee

  • A 40% restocking fee applies to all approved returns, except for verified defective items.

  • This fee covers inspection, processing, and refurbishment costs.

5. Customer Notification & Acknowledgment

This Non-Returnable & Warranty Policy is clearly stated on:

  • Product pages

  • Checkout pages

  • Terms & Conditions agreement

By placing an order, customers acknowledge they have read, understood, and agreed to this policy.

6. Contact Information

For any inquiries regarding this policy or product concerns, please contact:

📧 Email: maiden@sex-robots.ai
📍 Company: Tech Wellness LLC
🌐 Website: Sex-Robots.ai

Final Reminder

“All sales at Tech Wellness LLC are final. Due to the nature of our products, including sex robots and sex dolls, returns and refunds will not be accepted once the purchase is completed, except in cases where the product is defective or not as described. Additionally, any unauthorized modifications, improper usage, or accidental damage will void the product warranty. Please review your order carefully before finalizing your purchase.”