Effective Date: March 25, 2025

At Tech Wellness LLC (operating as Sex-Robots.ai), we are committed to protecting our customers from fraud, chargebacks, and order discrepancies while ensuring compliance with legal regulations, including the Illinois Biometric Information Privacy Act (BIPA). To maintain a secure and seamless shopping experience, all customers must comply with the following checkout requirements.

Failure to follow these guidelines may result in order cancellation, delays, or account restrictions.

1. Identity Verification & Illinois BIPA Compliance

To prevent fraud and unauthorized transactions, we may require biometric identity verification (such as facial recognition or ID scanning) for certain purchases.

Your Consent & Rights Under BIPA

  • By making a purchase, you agree to provide biometric verification if requested.

  • Any biometric data collected is used strictly for identity verification and will not be stored beyond the verification process.

  • We comply with Illinois BIPA regulations and will never sell, share, or store your biometric data without your explicit consent.

When You May Be Required to Verify Your Identity

  • Your order is flagged as high-risk due to unusual activity.

  • Your billing and shipping addresses do not match (see Section 2).

  • You are placing a high-value order above a certain threshold.

  • You are using a payment method flagged for potential fraud or unauthorized use.

If you refuse biometric verification, your order will be canceled.

2. Billing & Shipping Address Matching Requirement

To prevent fraudulent transactions and misaligned orders, we require that your billing and shipping addresses match.

What This Means for You:

  • The billing address you enter at checkout must match the one linked to your payment method.

  • If you enter a different shipping address, your order will be automatically flagged for review and may be delayed or canceled.

  • If your billing address is incorrect, your payment may be declined by your bank.

Exceptions & Additional Verification

If you need to ship to an address different from your billing address (e.g., sending a gift or using a work address), you must:

  1. Contact our support team before placing your order for pre-approval.

  2. Provide additional verification, such as:

    • A valid government-issued ID

    • A utility bill or bank statement matching your billing address

Failure to provide verification may result in order cancellation.

3. Fraud Prevention & Chargeback Protection

To protect both our customers and our business, we use advanced fraud detection systems to identify and block suspicious transactions.

How We Detect & Prevent Fraud:

  • AI-Powered Risk Analysis: Orders flagged as high-risk will require additional verification.

  • Device & IP Address Monitoring: If we detect unusual activity, such as multiple failed payments or orders from different locations, we may block the transaction.

  • Chargeback Protection: Customers who frequently dispute charges or file chargebacks may be permanently banned from shopping with us.

What You Need to Do:

  • Ensure your billing information matches what your bank has on file.

  • Use a payment method registered in your name.

  • If your order is flagged, follow the verification steps promptly to avoid delays.

4. Order Review & Cancellations

Orders may be canceled without notice if they fail security checks. The most common reasons for cancellation include:
 ❌ Mismatched billing and shipping addresses without prior approval.
 ❌ Failure to verify identity when requested.
 ❌ Suspicious payment activity or flagged payment methods.
 ❌ Multiple failed payment attempts from different cards.

If your order is canceled and you believe it was done in error, please contact our support team immediately.

5. How to Contact Us for Verification & Support

If your order requires verification or you have questions about this policy, please reach out to us:
 📧 Email: maiden@sex-robots.ai
 📞 Phone: 773-920-8146 or
💬 Live Chat: Available on our website during business hours

Final Acknowledgment

By completing your purchase on sex-robots.ai, you:

  • Agree to the biometric verification process if required.

  • Confirm that your billing and shipping addresses match (or will provide verification).

  • Understand that fraudulent transactions will result in cancellation or permanent banning from our platform.